The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to know about these developing stories or catch up on stories they have missed. All links are current as of June 29.
CyberFOX Acquires Timus as MSP Security Consolidation Picks Up
CyberFOX acquired Timus Network, as part of its effort to make security simpler for MSPs and their SMB customers. The acquisition adds Secure Access Service Edge and Zero Trust Network Access to its cybersecurity platform and will give CyberFOX secure access, secure web gateway, always-on VPN, device checks, and policy controls. Read the Channel E2E story.
Kaseya Urges MSPs to Move Fast on AI Services
MSPs risk missing a significant growth opportunity if they fail to move quickly on AI services, according to Kaseya CEO Rania Succar. A disconnect between customer aspirations and MSP capabilities is widening, Succar warned, speaking at Kaseya Connect Europe in Prague last week. She cited Kaseya research that found nearly half of MSP clients are asking for AI, yet only 13% MSPs generate meaningful revenue. Read the Channel Dive story.
OpenAI and Anthropic: Will the cybersec Arms Race Break the Glass on AI Giants?
The cybersecurity arms race between OpenAI and Anthropic expanded with news last week. Cato Networks joined OpenAI’s Daybreak program, following membership from Cisco, Palo Alto Networks, and Fortinet. Anthropic expanded its Glasswing roster with AT&T, Verizon, and others. SDxCentral digs further into these developments.
Boomi Shares Vision of AI Cost Management
Boomi is hoping it can provide IT leaders with greater visibility on their token spend, something that is lacking across the industry. The company is developing a tool called Boomi Prompt, which acts as middleware between enterprise applications and large language models (LLMs), and the artificial intelligence (AI) agents that need to access these systems to perform a task on behalf of a human user. Read the Computer Weekly story.
Resist Point Product Sales; Advise on AI Security
The combination of security tool sprawl and the rising threat sparked by the spread of AI should create more opportunities for the channel to help users deal with those challenges. Recent research from deep observability specialist Gigamon underlined these AI-driven threats and the need for customers to speed up their response to maintain a strong security posture. Read the MicroScope story.
Under Pressure: Mental health and IT Leadership
The IT services sector has always demanded resilience from MSPs, but the sustained pressure is unlike anything before. Long‑standing leaders have built businesses through years of disruption and uncertainty, but endurance alone is no longer a viable leadership strategy. MSPs are currently operating at the edge of tolerance as the modern technology landscape continuously shifts. Read about these stress points on ARN.
More VMware Customers Jumping Ship as Contracts Wind Down
As VMware contracts wind down, customers are actively seeking alternatives, many with an eye on decreasing costs. And competitors are stepping up, with some offering migration incentives. HPE is hoping to convince more customers to migrate through its platform migration program, where eligible customers can receive up to one free year of licensing. Other vendors such as Nutanix and StorMagic, as well as open source projects including OpenStack and Proxmox, have emerged as VMware alternatives. Nutanix, for example, is also offering a migration incentive in which eligible customers receive one year of licensing free. Read the TechTarget story.
Scality Adds New Tier, Better Margins and Deal Protection to Partner Program
Data management vendor Scality has revamped its partner program with a new entry tier, updated discounts, improved margins, expanded deal protection, and more formal training paths. Read the ChannelE2E story.