The Channel Partners MSP 501 Digital Innovator award goes to managed service providers who have transcended traditional service delivery by creating groundbreaking proprietary technology solutions that address critical market challenges.

The Digital Innovator of the Year Award recognizes organizations that have successfully evolved from service providers to technology creators—developing innovative intellectual property that delivers exceptional client outcomes while creating sustainable competitive advantage. These visionaries don't just implement technology; they invent it, fundamentally reshaping how businesses leverage technology to achieve transformative results.

Winners demonstrate extraordinary achievement in developing proprietary solutions that address significant market gaps, solve complex business challenges, or create entirely new categories of technology-enabled services. The winning innovation must demonstrate measurable client impact, technical excellence, and market differentiation, representing a true advancement in how technology enables business outcomes. The Digital Innovator of the Year Award celebrates those exceptional organizations that have successfully bridged the gap between service delivery and technology creation—developing solutions that deliver extraordinary client outcomes while establishing new standards for innovation in the managed services industry. Winners demonstrate not just technical excellence, but the vision to identify unmet market needs and the execution capability to transform that vision into reality.

Our judges look at the value of the solution and the amount of technical innovation that goes into it. That includes the business value (what problems it solves), its architecture, competitive differentiation, client success and future vision for the solution.

Here are the candidates:

360 SOC’s AI-Powered Security Platform + Next-Gen 360 AI Agent combine traditional MDR and SOC capabilities with the flexibility of a fully managed or unmanaged license-ready platform that can be deployed and operated by any SOC team globally.

Align IT Suite is a homegrown solution that integrates managed cloud services, advanced cybersecurity, and seamless IT operations tailored for the financial services industry.

Blue Paladin automated monthly billing gathers data from multiple APIs, consolidates usage and billing information, and generates management-ready reports without manual input.

California Telecom’s Netverge combines AI, network telemetry, documentation, and diagnostics into a unified platform.

Carbon60’s custom AI solutions help clients use AI effectively and responsibly to achieve transformative results that were previously unattainable with off-the-shelf products.

Dynamic Quest’s DQ Client Hub and Intelligent Ticketing Engine (ITE) is a proprietary, client engagement and service delivery platform to help clients access, interact with, and benefit from managed services.

Expedient AI CTRL (pronounced “AI Control”) is a fully managed, enterprise-grade AI platform that serves as a secure generative AI gateway combining multi-model AI access, enterprise data integration, and end-to-end managed infrastructure.

Jolera AI Factory is an enterprise AI governance platform with a security-first implementation framework, industry-specific components and a continuous improvement engine.

RFA’s proprietary platforms includes a digital command center that delivers real-time security insights, compliance status, automation capabilities and business intelligence to financial institutions.

Synivate Ticketing Portal is a unified ecosystem that accelerates client onboarding and enhances overall service delivery.

Triton Networks’ Triton One Solutions and Triton Connected Communities transform traditional managed network services into secure, intelligent, and future-ready communications infrastructures.

WheelHouse’s Enverge IT Hub is a home-built SaaS platform collapses 17 touchpoints into one secure web and mobile interface.