XTIUM, which ranked No. 9 on the 2025 MSP 501, was named a leader in the 2026 Gartner Magic Quadrant for managed network services for the fourth straight year following a year of transition. This year, Xtium ranked first in Ability to Execute.
The XTIUM brand came about following a 2024 merger of ATSG and Evolve IP. XTIUM’s AI-driven operations played a major role in its Gartner ranking. XTIUM also increased its focus on selling through the channel. Gartner listed Xtium’s strengths as operations automation, LAN management and security management.
XTIUM executive vice chairman Frank Scanga said the MSP had its most net new bookings ever in the fourth quarter of 2025, following a year of integrating a series of acquisitions ATSG and Evolve IP had made over time. Xtium also switched CEOs in 2025, from Russ Reeder to Michael Pisterzi.
“With the rebrand to XTIUM, we got the message out: we're a new company. Don't think of us as Evolve IP, don't think of us as ATSG,” said Scanga, who previously served as CEO and then executive vice chairman of ATSG. “There was a lot of hard work put in by the team -- heads down, making sure we got it right. You can't operate as a bunch of little companies -- you're just not successful. We went from three accounting systems down to one, consolidated our Salesforce instance, our ITSM platform, and our ServiceNow instances. The integration went really well.”
A lot of the work XTIUM put in involved gaining acceptance in the channel. Scanga said Xtium works with trusted advisers through its relationship with TSDs Avant, Telarus, Bridgepointe and Sandler Partners.
“The channel has really embraced us,” Scanga said. “In November we restructured our entire sales organization to put more dedicated focus on the channel. We moved from a two-tier selling model to a one-tier model. We have Channel Account Managers focused directly on the channel, and we converted all our direct sellers into field sellers. The regional partner manager cultivates leads with the trusted advisors, and once a lead is qualified, they bring in a field seller. Let the sellers sell and let the channel guys develop channel relationships.”
Scanga said AI was a natural fit for XTIUM because ATSG embraced it years ago for network management automation. “We’ve been doing AI forever in our space,” he said. “If you're doing network management automation, you were probably doing some machine learning without calling it AI.”
XTIUM took what it was doing internally for network automation and turned it into an AI Manager platform that is in beta with a targeted release date of mid- to late-2026. Scanga described it as a single dashboard to manage all AI instances within an organization – data compliance, tokens, LLMs, integrations, etc.
“I always say: someone's going to need to manage the robots,” he said.
“There's a tremendous opportunity in AI, and the fear that it's going to take everybody's job is inaccurate. AI can handle tier-one tasks — like resetting a password — but there will be 60 or 70 of those instances going on at once, some of which will need escalation to a human. Also, AI is only as good as your data. If your data is bad, your AI is bad. Helping organizations structure data correctly and securely is a massive opportunity, because most people haven't focused on their data to that level.”
Gartner lists XTIUM’s managed network services as overly length customer-facing service descriptions, weak service credits for SLA violations and a limited WAN roadmap.
“Sometimes success can be a good thing and a bad thing,” Scanga said. “If you're good at selling, you sell a bunch of deals — but if you can't deliver, you're done. We need to make sure that our delivery and customer satisfaction don't get affected by our growth. At the end of the day, we're a services company, and there needs to be real value in that for the customer.”