The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to know about these developing stories or catch up on ones they have missed. With the help of ChatGPT, Claude and AI tools our parent Informa has developed, we're tracking top stories based on web traffic, mentions, impressions, reposts, and social media engagement. All links are current as of Oct. 10.
DattoCon 2025: AI and Security News from Kaseya
Kaseya unveiled advancements in its backup offerings at DattoCon, including the Datto SIRIS 6, Datto Backup for Microsoft Entra ID, and a preview of its Cyber Resiliency Platform. Kaseya also acquired Inky, which incorporates generative AI and behavior analysis into email protection. Kaseya intends to integrate Inky into Kaseya's platform for enhanced threat detection and response capabilities. Kaseya is also revising its pricing strategy, transitioning from High Watermark pricing for Datto RMM, SaaS Protection, and Autotask to a Committed Minimum Quantity and Variable Consumption model. Read the Source Security story.
Pax8 Says Agent Store Will Reshape MSP Services
Pax8 launched a new agent store at Pax8 Beyond EMEA. The Pax8 Agent Store is designed to help MSPs adopt and deliver agentic AI solutions to their SMB clients. The company said the marketplace will allow partners to integrate, manage, and monetize AI-driven tools more easily, reflecting the shift in IT services toward intelligent automation and custom-built digital agents. Read the story on Channel Futures.
Barracuda Partners with Capchase to Launch Financial Services
Barracuda’s new Barracuda Financial Services powered by Capchase gives customers flexible payment options while ensuring resellers and distributors get paid upfront, helping improve cash flow, speed up deal cycles, and cut down on administrative work across the channel. The goal is to speed facilitation of multi-year contracts by allowing customers to spread costs over time while giving partners immediate full payments for operations. Read the ChannelE2E story.
Canalys: Channel Must Embrace AI
Although little AI revenue has filtered down to the channel so far, ignoring AI is not a viable option for channel partners according to Informa fellow Steve Brazier. Speaking at the Canalys Channels Forum in Barcelona, Brazier urged people in the channel to take control of their destiny around AI and develop the skills required to support customers and differentiate their proposition. Read the MicroScope story.
How AMD Came From Behind to Mount a Challenge in the AI Chip Wars
The Wall Street Journal looks at how AMD’s pivot from mainly producing graphics cards for gaming and personal-computer processors to more tightly focusing on the data-center chips that power AI helped it become a $330 billion company. ChatGPT creator OpenAI has agreed to buy tens of thousands of AMD chips to power 6 gigawatts of computing capacity for inference functions, which allow AI models to respond to user queries. That will allow AMD to compete with GPU titan Nvidia. Read the Wall Street Journal story.
TD SYNNEX, Nebius Bring AI Cloud to IT Ecosystem
TD SYNNEX launched an AI Infrastructure-as-a-Service (AI IaaS) offering in North America, helping its partners deliver advanced, secure, and cost-optimized AI without requiring hardware investment. The distributor’s AI Iaas provides direct access to NVIDIA GPUs on AI cloud service provider Nebius’ infrastructure. The service will have flat-rate pricing and scale-up and scale-out compute fabric performance through NVIDIA Quantum-X800 InfiniBand and NVIDIA NVLink for large-scale training and inference. Read the press release.
SolarWinds Adds AI Agent and New AI Features to its Management, Observability Platform
The SolarWinds AI Agent is designed to provide IT teams with deeper real-time insights into system operations, incident response, and service management so that IT workers can resolve issues more quickly using natural language. Read the ChannelE2E story.