The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to know about these developing stories or catch up on stories they have missed. All links are current as of March 30.
Workforce Churn Hits top MSPs Hardest
Top IT services firms anchor their profitability on a foundation built on the backs of entry-level talent. AI is now threatening to upend that model. Economic unease and automation have already nibbled away at staffing for managed service providers and value added resellers, ConnectWise’s Service Leadership found in its annual compensation report. Workforce reductions were common last year as 43.4.% of IT solution providers trimmed headcounts in 2025 compared to 36.4% in 2024. Read the Channel Dive story.
RSAC 2026: AI Leads Security Shift Across MSPs, Vendors
AI dominated RSAC 2026 as vendors unveiled new security tools, partnerships, and capabilities shaping MSP strategies and enterprise cyber defense. Read the Channel Insider story.
What’s Anthropic Mythos? Leaded AI Model Poses ‘Unprecedented Cybersecurity Risks’
Anthropic is working on a new powerful artificial intelligence (AI) model that “poses unprecedented cybersecurity risks,” according to a leak from the company. Last week, a data leak revealed that Anthropic was working on a new, powerful model, which the AI company has since acknowledged is called “Claude Mythos.” An Anthropic spokesperson told Fortune it marks a “step change” in AI and it is the “most capable” model it has built so far with “meaningful advances in reasoning, coding, and cybersecurity.” Read the Yahoo News story.
Contrivian is Under-the-Radar Connectivity Play MSPs Need to Know
Contrivian, a 30-person, self-funded startup, is building a channel-first business around one of the messier problems in enterprise and public sector connectivity: what happens when your network path fails and your backup is already gone? Read about Contrivian on Channel Dive.
ControlMonkey Gives MSPs New Recurring Revenue Play: Configuration DR
ControlMonkey is expanding its cloud configuration disaster recovery platform to include observability environments, adding support for tools like Datadog, New Relic, Dynatrace, Grafana Cloud, and Splunk. The update brings daily snapshots and recovery capabilities for dashboards, alerts, and monitoring configurations—areas that are typically not covered in disaster recovery plans. Read the ChannelE2E story.
Barracuda Adds to Cybersecurity Platform and Partner Program
Barracuda Networks enhanced BarracudaONE with AI-driven security and expands its partner program to boost MSP and reseller growth and cyber resilience. Read the Channel Insider story.
Changes in the Channel: People Moves and Shakeups
The channel is all about people -- and we're tracking who they are, what they're doing, and where they're making an impact. Instead of sprinkling these people-focused announcements across various roundups, ChannelE2E pulls them together into one weekly story. See ChannelE2E for who moved last week.