Lifetime EndPoint Resources is combining with T-Mobile primary agent Cellhub, Lenovo, and D&H Distributing to launch PC-as-a-Service (PCaaS) for MSPs. The service consists of Lenovo ThinkPad computing devices connected by T-Mobile, bundled with 24-hour help desk services delivered through D&H, and advanced exchange services with Microsoft Office 365 and Copilot on the devices.

The goal is to provide end-to-end, always-updated 5G connectivity. Monthly pricing bundles start at around $100 for three-year contracts.

“This end-to-end solution includes procurement, deployment, activation, and around-the-clock support,” said Michael DeJoy, CEO of Lifetime EndPoint Resources. “We manage the entire device ecosystem, allowing clients to stay focused on their business, not their hardware. Pricing is locked in for the [36-month] lease term, and any issues are resolved swiftly, from technical support to hardware failure, including replacements when needed.”

Adam Crockett, senior director of professional and managed services at D&H, added: "Providing 24/7 technical support for business end-users and their devices is a valuable enhancement to the as-a-service model, refining how small and mid-sized organizations utilize computing technology throughout its lifecycle. PCaaS offers companies improved control over environment continuity while promoting financial resilience with a budget stabilization approach."

The initial Cellhub and Lifetime EPR PCaaS program features:

• Lenovo ThinkPad laptops (T14 Gen 6): Fully configured out of the box, preloaded with software.
• Built-in 5G connectivity: 5G SIM with 75 to 125 GB per month for fast, secure, mobile-first access.
• Microsoft 365 + Copilot: The gold-standard office platform, enterprise version, incorporating AI-enabled productivity tools.
• 24/7, 365 Help Desk Support: Always available technical support for business end -users and their devices.
• Remote Support, Advanced Exchange: Hardware issues are resolved without business interruption; replacement devices are sent before the compromised device is even sent back.
• Embedded Security Agent and Remote Wipe: Enterprise level security and data protection provided throughout the lifecycle.
• Scalability, Flexibility: Easily scale devices to quickly onboard employees
• Fixed 36-Month Pricing: Companies make the same payment each month, creating three-year economic resilience.
• Essential and Professional Tiers: Choice of bundles for varied budgets.

The group plans to add Microsoft Surface devices in enhanced bundle releases.