The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to know about these developing stories or catch up on stories they have missed. With the help of ChatGPT, Claude and AI tools our parent Informa has developed, we're tracking top stories based on web traffic, mentions, impressions, reposts, and social media engagement. All links are current as of Nov. 17.
ConnectWise Gets Real
“Trust” was a key word at ConnectWise’s IT Nation conference earlier this month, according to Channelholic’s Rich Freeman. ConnectWise CEO Manny Rivelo said if you give MSPs good products and support, their trust is yours, along with a healthy share of their wallet. “If you let them down for a period of time, you have to earn that trust back,” Rivelo added. And within a few quick months of stepping into his current job just over a year ago, Rivelo knew based on conversations with unhappy partners that ConnectWise had let a lot of people down. Read the Channelholic story.
MSP Omega Systems Purchases Peake Services Provider
Following its recent acquisition of a healthcare specialist services provider PEAKE Technology Partners, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. Furhman says the deal was driven both by a respect for what PEAKE had built and the opportunity Omega saw to build on that foundation. Omega was No. 49 on the 2025 MSP 501 and PEAKE ranked No. 346. Read the Channel Insider story.
MSPs Need to Manage Risk, not Just Tickets
One mistake in configuring a cloud environment can trigger a breach that costs millions and erodes customer trust. Yet, many managed service providers (MSPs) still define their value by tickets closed rather than risks reduced. But clients aren't only asking if their network is running. They're asking if their business can defend against—or survive—a breach, outage or regulatory audit. That’s according to Syncro CEO Michael George. Read his story on Forbes.
AvePoint Brings Deeper Azure Data Protection Capabilities to MSP Platform
MSP software vendor AvePoint bolstered its AvePoint Elements MSP services platform with broader security and data protection capabilities for Microsoft Azure Cloud. The additions include streamlined misconfiguration detection, Azure environment monitoring, and improved anomaly detection. Read the ChannelE2E story.
DoIT and Ingram Micro Bring FinOps 3 to AWS Channel Partners
DoiT and Ingram Micro have partnered to give more than 5,000 AWS partners a way to turn cloud usage data into real business outcomes. The alliance goes beyond tooling or dashboards. It’s about giving partners a practical path to move from transactional cloud resale toward higher-value, recurring services grounded in FinOps 3.0 principles. Read the ChannelE2E story.
Commvault launches Cloud Unity Platform
Data protection provider Commvault Systems launched the Commvault Cloud Unity platform, an artificial intelligence-enabled version of the Commvault Cloud platform that unifies data security, cyber recovery and identity resilience across cloud, on-premises and hybrid environments. The new release has been designed to address what Commvault calls a “perfect storm” of challenges: AI-driven data sprawl, increasingly sophisticated identity-based attacks and the complexity of managing multiple disconnected tools. Read the SiliconANGLE story.
October 2025 Attacks Soar 30% as New Groups Redefine the Cyber Battlefield
Ransomware attacks soared to the second-highest total on record in October 2025, according to cybersecurity vendor Cyble. October’s 623 ransomware attacks were up more than 30% from September, and below only February 2025’s record totals. It was the sixth consecutive monthly increase in ransomware attacks. Read the Cyble blog.