The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to know about these developing stories or catch up on ones they have missed. With the help of ChatGPT along with AI tools our parent Informa has developed, we're tracking top stories based on web traffic, mentions, impressions, reposts, and social media engagement. All links are current as of Sept. 22.

Ingram Micro CEO Reflects on Ransomware Event, Platform Growth

Ingram Micro is evaluating its response to a ransomware event, and discussing how to maintain trust, strengthen platform resilience, and support the MSP/partner ecosystem. During an MSP Summit keynote, Ingram Micro CEO Paul Bay thanked the audience of MSPs for their patience and understanding throughout the process. Read the story on Channel Futures.

Microsoft Ending EA Volume Licensing Discounts

Microsoft is discontinuing its “EA Volume Licensing” (Enterprise Agreement) online-purchase discounts (6-12%) for Price Levels A through D, effective Nov. 1, for new contracts and renewals. This means many MSPs and channel partners will lose those discounts. Read the story on ChannelE2E.

Akamai Overhauls Its Partner Program, Including ISVs & MSSPs

Akamai launched a revamped “Partner Connect” program that for the first time formally includes ISVs (Independent Software Vendors) and MSSPs (Managed Security Service Providers) under its framework. Expanding inclusion means MSSPs & ISVs can benefit from more incentives, toolkits, collaboration, and official recognition in Akamai’s ecosystem. Read the story on Channel Futures.

Jay McBain: MSPs 'in the Right Place' Despite Waning Confidence

According to Canalys analyst Jay McBain’s MSP Summit keynote, there are around 45,000 “pure-play” MSPs (i.e., those deriving most of their revenue from recurring managed services). If you drop that threshold to MSPs who get 30% recurring revenue, the number is about double. As more MSPs cross into roles historically held by systems integrators or ISVs, both competition and opportunity increase. Read the story on Channel Futures.

Syncro Cloud Backup Protects Microsoft 365, Entra ID

Managed service provider and information technology management platform company Syncro launched Syncro Cloud Backup, an integrated backup and restore solution for Microsoft 365 and Entra ID. The new offering builds on Syncro’s extended monitoring and management’s platform’s automated configuration. The aim is to help MSPs and IT teams protect users and identities and ensure rapid recovery from data loss or identity threats. Read the story on SiliconAngle.