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The MSP Summit

Countdown to MSP Summit 2025:

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Sept 15-17, 2025
Loews Royal PacificOrlando, FL
The Ins and Outs for MSPs Building a UCaaS Practice

Unified communications as a service (UCaaS) represents a massive global sales opportunity, with the market nearly doubling from 2022 to 2025.

UCaaS is one of the industry’s fastest-growing markets for channel partners focused on delivering cloud-based messaging tools packaged as a complete solution. Global sales should grow from $72 billion in 2022 to more than $141 billion by 2025.

So how can MSPs make the most of this opportunity? Len DiCostanzo, CEO of MSP Toolkit, and Jamaal Savwoir, vice president of partner experience at Intelisys, have a wealth of information to share

During their MSP Summit session, titled “Bridging the Gap: How MSPs Can Build Out a UCaaS Practice,” Nov. 2, DiCostanzo and Savwoir will help partners at all levels of UCaaS knowledge understand not only how to get started, but the pitfalls, the most channel-friendly vendors, investments required and some of the more complicated issues they need to learn from peers who developed high-performance UCaaS practices. (The MSP Summit is co-located with the Channel Partners Conference & Expo, Nov. 1-4, in Las Vegas.)

In a Q&A, DiCostanzo gives a sneak peek of what he’ll share with attendees.