The pace of new remote desktop services has accelerated in recent years, with the latest services focused on providing customers more flexible and affordable ways to provide virtual workspace environments.
Typically, this means moving from traditional VDI environments, where many managed service providers (MSPs) have their own legacy, on-premises infrastructure, to a cloud-based desktop solution. Despite the proliferation of new desktop-as-a-service (DaaS) offerings where the virtual workspace is hosted in hyperscale cloud environments, not all MSPs believe that’s the best approach.
Some MSPs prefer to offer a more dedicated solution. And with increased demand for remote desktop solutions in wake of the pandemic, many MSPs that haven’t focused on offering them may not have the resources or expertise to provide them at scale.
Hosting provider US Signal recently rolled out an offering called Virtual Workspace that addresses both of those issues. The cloud-delivered desktop environment includes all applications, storage of data, managed backup, remote monitoring and management, managed firewall and anti-malware protection. Delivered with monthly, per-user subscriptions, individuals can access their workspace from any web-connected device.
MSPs are seeing increased demand for remote virtual desktop and application services, according to Jerry Clark, director of cloud development at US Signal.
