What Era Are You In?
Each and every channel partner in the managed services world has their own unique journey to success, with different stages and periods of challenge and growth along the way. What stage of your MSP journey are you on? Are you in your innovation era, looking for new ideas and challenges to help your customers? Are you in your growth era, looking to accelerate the expansion of your business or career? Or, are you in your knowledge-seeking era, trying to understand the nuances of the overall market and the trends affecting your business right now?
No matter what era you're in, MSP Summit has sessions and workshops designed to help you achieve your goals.
For Those In Their Innovation Era
These sessions are for partners in managed services who are focused on cutting-edge technologies and disruptive innovations and want to ensure their customers have the best tech before everyone else.
- How to Make Better Decisions Faster presented by Paul Epstein
- Leading the Way in a New Era of Managed Services moderated by Sam Ruggeri, featuring Tony Haller
Browse the entire agenda to find even more sessions on innovation in managed services.
For Those in Their Transformation Era
Are you trying a new target market, taking on an entirely new type of practice, or tackling some other big change in your operation? These sessions are just right for anyone looking to completely transform some or all of their business.
- MSP Mentor Workshop: Building Your AI Practice - A 60-Minute Crash Course presented by Len DiCostanzo
- Aligning Business Strategy Needs with Client Needs, presented by Mitch Morgan & Peter Melby
And more! Look through the full agenda to discover even more sessions focused on business transformation.
For Those in Their Customer-Centric Era
Every managed services pro wants to put their customers first. But how exactly do you do that in a systemic and sustainable way? Learn from top experts how to improve client satisfaction and engagement in the rapidly shifting IT space.
- CIO & CISO Perspectives, Priorities: Understanding Today's Tech Buyer, moderated by David Nour
- Hot Data with Peter Kujawa: The Link Between High Profitability & Happy Customers
Peruse the full agenda to see more sessions focused on customer success.
For Those in Their Growth Era
You've decided, it's time for your business to expand. Let the experts at MSP Summit coach you through exactly how to sustainably grow and scale your managed services practice in 2025 and beyond.
- The Channel Futures MSP 501 & Next Gen Power Panel: What Drives the Best of the Best, moderated by Pam Diaz, featuring Jack Dziak
- The Hottest Tech Companies to Propel Your MSP Business, featuring Jon Murchison, Brian Lanigan, and Patrick O'Donnell
Visit the agenda page to find more sessions dedicated to help you grow your business this year.
For Those in Their Knowledge-Seeking Era
Professional development is key for any managed services pro, whether you own your own practice, or are working to climb the corporate ladder. These sessions will allow you to expand your skillset, grow your knowledge base, and open up new opportunities for the future.
- MSP Summit Power Panel: The Future of Managed Services Partner Programs, featuring Jeff Taylor, Brian Marks, and Paul Hager
- Unscripted & Unsponsored CEO Interviews with: Fred Voccola of Kaseya, Joe Levy of Sophos, and Sal Sferlazza of NinjaOne.
That's not all - find even more sessions centered on upskilling and professional development on our full agenda.