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Frequently Asked Questions
Attendee FAQ
Can children attend the event/show floor?
No, attendees must be 18 years or older to attend any portion of Channel Partners Conference & Expo. Infants or strollers are NOT permitted.
Will you have accommodations for attendees with disabilities?
Americans with Disabilities Act: If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please contact Bridget Hays at bridget.hays@informa.com least four weeks prior to the event date.
Accessibility is a top priority at the Authority. From parking to the trade show floor, the GWCC is fully accessible to all guests. There are ramps at all entrances, and restroom facilities for disabled patrons are provided throughout the facility. The GWCC was designed to provide full access to guests with disabilities. We offer ample designated disabled parking and several passenger drop-off areas. Other services include Braille instructions on elevators. Manual push wheelchairs available for use by attendees while in the building. Wheelchairs are free of charge, available on a first-come, first-served basis, and can be found at the Information Desks in Buildings A, B, and C. We require a valid photo ID (driver’s license or passport) and will return the ID once the wheelchair is returned. For any power chair or mobility scooter needs, GWCC partners with Mobility Georgia. Please visit their website for more information.
Are meals included with my pass type?
Meal passes may be purchased as an add-on to the Expo + Keynote Pass for $50 per day. If you have any special dietary needs or restrictions, please email cpregistration@informa.com at least 4 weeks prior to the event and we will do our best to accommodate your request.
Registration FAQ
How do I register?
Visit this page to register yourself and your team.
How much does it cost to attend?
Visit this page to view all pass options and pricing.
Do I need to qualify and present credentials to attend the show? If so, what credentials are required?
You may be asked to present a business card to show your role in the industry. Please be prepared to show a form of photo ID to pick up your Show Badge. Members of the press must provide credentials when registering to qualify for a press badge.
I did not receive a confirmation; am I registered?
If you did not receive a confirmation email, please contact our registration team at cpregistration@informa.com.
How will I receive my badge?
Your show badge will not be mailed to you. Keep an eye out for your QR code email which will be sent in the weeks right before the show and bring it with you to the show registration counter. If you have any questions, please contact our registration team at cpregistration@informa.com.
General FAQ
Where can I find information about the conference program offerings for 2024?
Visit our agenda page to explore the Conference Program for both Channel Partners Conference and the MSP Summit Conference programming.
How do I make hotel reservations?
Book your stay at one of two luxurious hotels near the Georgia World Congress Center. We've partnered with Convention Housing Partners to bring you a seamless and secure booking process. Reserve your room here. The deadline to book through the official room block is August 26, 2024.
Does MSP Summit have a mobile app?
The official mobile app for the event is available to download on both Apple and Android devices. Simply search "Informa Tech Events" in the app store or visit this page. This will allow you to access important show information, build your schedule, connect with fellow attendees and more. Your login will be the email address you registered with. If you are uncertain what your password is, simply click "Forgot Password? Send me a magic link." If you have any questions or concerns, please find the appropriate contact below:
Technical Issues: https://www.swapcard.com/support/?entity=Attendee
Attendee Registration / General Inquires: cpregistration@informa.com
Sponsors / Exhibitors: cpcsaleshelp@informa.com
The mobile app will open to exhibitors on August 19, 2024, and to attendees on September 2, 2024.
Will food be available during the show?
Breakfast and lunch buffets will be available for Summit Pass holders. Meal passes providing access to the buffets may be purchased as add-ons to the Expo + Keynote Pass for $50 per day. If you have any special dietary needs or restrictions, please email cpregistration@informa.com at least 4 weeks prior to the event and we will do our best to accommodate your request.
What is the hotel's address?
Signia by Hilton Atlanta World Congress Center
159 Northside Drive NW
Atlanta, GA 30313
Omni Atlanta Hotel at Centennial Park
190 Marietta St NW
Atlanta, GA 30303
What are the registration hours?
Monday, September 16: 3:00pm – 8:00pm
Tuesday, September 17: 7:30am - 6:30pm
Wednesday, September 18: 7:30am - 6:30pm
Sponsor & Exhibitor FAQ
What are the move-in and move-out dates?
Move in: Monday, September 16, 8am - 5pm
Move out: Wednesday, September 18, 3pm - 7pm