The content team at MSP 501 Newsletter tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to stay abreast of these developing stories or catch up on ones they have missed. We are tracking—with the help of ChatGPT along with AI tools our parent Informa has developed—a roundup based on story traffic, mentions, impressions, reposts, and social media engagement. All links are current as of Aug. 18, 2025.

SonicWall Expands Cybersecurity Solutions for MSPs and MSSPs

SonicWall has released refreshed next-generation firewalls with built-in Zero Trust capabilities, embedded warranty, and co-managed services specifically designed for MSPs and MSSPs. This expansion provides MSPs with new tools to deliver scalable security solutions to their clients, potentially improving service offerings and competitive positioning. Read it on IT Pro.

SuperOps Launches Agentic AI Market for MSPs

SuperOps, an AI-powered IT management platform, has launched an AI Agent Marketplace for MSPs in partnership with AWS. The marketplace will provide MSPs with ready-to-use agents for common IT workflows such as ticket triage, alert remediation and onboarding. Read it on ChannelVision Magazine.

U.S. May Take Stake in Intel

Bloomberg reported the US government is talking to Intel about taking a stake in the chipmaker, a week after president Donald Trump met with Intel CEO Lip-Bu Tan at the White House. Intel stock rose sharply after the report. Read the Bloomberg story.

General Catalyst Backs Titan to Transform IT Services through AI

General Catalyst has led a $74 million investment into Titan, an IT services holding company aimed at acquiring and rapidly modernizing traditional MSP firms using AI. Titan acquired Richard Fleischman & Associates (RFA), a New York-based MSP servicing over 400 financial clients. The strategy includes automating roughly 30% of IT work via AI agents, enabling staff to shift into advisory roles. This marks a wave of AI-powered consolidation and modernization in the MSP sector. Read the Wall Street Journal exclusive.

MSP Next Generation List

This list recognizes the most innovative MSPs poised to skyrocket in the industry, from AI integration pioneers to operational efficiency champions. See the MSP Summit story and the complete list of NextGen MSPs.