The content team at the MSP Summit site tracks stories of interest to the managed services provider community. Anyone selling managed services or partnering with MSPs will want to stay abreast of these developing stories or catch up on ones they have missed. We are tracking—with the help of ChatGPT along with AI tools our parent Informa has developed—a roundup based on story traffic, mentions, impressions, reposts, and social media engagement. All links are current as of Aug. 29.

Beyond the Hype: Unpacking Real AI Service Needs for SMBs

In this blog based on his research report, Techaisle analyst Anurag Agrawal analyzes AI adoption trends among SMB and mid-market firms. He finds a more mature and sophisticated picture of AI adoption is emerging as the conversation shifts from if to how, and more importantly, why. Along with a need for AI tools, companies also require a deep bench of services that span the entire lifecycle from strategy to complex integration. Read the Techaisle blog.

Broadcom Talks VCF 9.0 Partner Opportunities at VMware Explore

VMware Cloud Foundation (VCF) 9.0 was front and center at VMware Explore last week, so it’s no surprise that Broadcom is building its partner strategy around its flagship private cloud platform. Laura Falko, head of global partner programs, said Broadcom tells partners the mission is to lead with VCF. Read the Channel Futures story.

The Evolution of MSPs in a Cloud-First Future

This analysis explores how MSPs are adapting to Microsoft Modern Workplace and cloud-first strategies, with insights on how successful MSPs are aligning technical expertise with business needs. Read the story on Digital Journal.

How MSPs Can Turn Cybersecurity Legal Risk Into Competitive Advantage

MSPs increasingly get pulled deeper into the legal fallout of cyberattacks, even in cases where they aren’t actually delivering security services. For example, a recent $7.25 million class-action settlement emphasizes the shift: liability is expanding, documentation expectations are rising, and cyber insurers are denying more claims. Read the MSP Today story.

California Telecom Named to MSP Next Gen List

California Telecom was recognized for its groundbreaking innovation in managed services, driven by its proprietary AI-powered platform Netverge. Read the story.

New Products & Services for MSPs

Akira and Lynx ransomware groups have been targeting MSPs among other businesses, with Akira claiming over 220 victims and Lynx compromising around 145 victims. Read the Acronis story.