AI is reshaping the threat landscape—and the MSSP operating model—at a speed that’s hard to ignore. Offensively, adversaries are automating reconnaissance, social engineering, and identity abuse. Defensively, AI promises faster detection, richer context, and automation at scale. The signal is powerful—but so is the noise.

At MSP Summit 2025 in Orlando, this session aims to cut through both. Join me at “Empowering MSSPs with Comprehensive AI Security” Wednesday. As a proud sponsor, Check Point will also be on-site at Booth 515 for follow-up conversations throughout the show.

For MSSPs, the AI reality is neither magic nor menace—it’s leverage when applied with discipline. The upside includes improved correlation across domains, anomaly detection that surfaces the right leads faster, and triage that removes repetitive toil from analyst workflows. The downside appears as inconsistent data pipelines, model drift that erodes performance over time, and false positives that can overwhelm teams and erode trust with clients. The session focuses on where AI truly accelerates outcomes and where caution creates resilience.

A core theme is separating real capability from hype. Demo-grade sizzle does not always survive contact with multi-tenant complexity or noisy telemetry. Leaders also face practical headwinds: maintaining data quality and privacy obligations, avoiding automation misfires that generate rework, and addressing skills gaps without pushing cost-to-serve beyond sustainable margins. These challenges are surmountable with clear standards for data handling, instrumentation that measures effectiveness, and an adoption plan that respects operational reality.

Instead of a checklist, this session opens a conversation about what “good” looks like when applying AI in an MSSP. Where is human judgment essential, and where can automation safely take the wheel? What does a pragmatic rollout look like when every tenant is different? And which outcomes actually prove progress—faster response, fewer false alarms, clearer reporting to clients, or something else? We’ll explore these trade‑offs with real scenarios so leaders can pressure‑test ideas and leave with next steps that fit their business.

Expect a practical walkthrough of what’s working in the field and what to watch next. The goal is to align AI adoption with client outcomes, margins, and operational resilience—without adding complexity for its own sake.

Add the session in the MSP Summit event app, and visit Booth 515 to continue the conversation. Whether the priority is sharpening existing services or designing new ones, this discussion will help turn AI from buzzword into advantage.

Jessica Reece is Head of MSSPs, Americas for Check Point Software